Things You Should Know Upfront

Thanks for stopping by, we really appreciate it. 

If you're here you're probably curious as to how we handle your precious films.

First off we need to get them, so please send all films, beers, postcards and chocolate to:

Splendid Photo
85 Ghuznee St
Te Aro
Wellington 6011

When shipping us films, please use a trackable service. We have good a rapport with Post Haste, Courier Post and NZ Post so we recommend one of those three.

When we get your films we will get in touch with an eta on when your films will be shared with you. The turnaround times listed with each service are an approximate and can vary depending on our workload. If we think it will be longer than our expected turnaround we will let you know.

After informing you of our turnaround we will get to work, our workflow is as follows:

  • Develop your Colour C41 film in our converted Noritsu (named 'Nori') processor or develop your B&W or ECN-2 in our Jobo ATL2+ (named 'Hawk') processor using single shot B&W or ECN-2 chemistry. We do not offer an in house E6 service however, we do use another lab so feel free to send us your slide films. 
  • Once developed your film is then scanned using one of our two Fujifilm Frontier SP3000 Scanners (named 'Gen' and we're still looking for a name for our 2nd scanner). This is where the magic happens. We have customised our SP3000s to get the most analogue goodness out of your films. However, we do understand that not everyone's taste is the same, so we recommend you letting us know if you aren't happy with your scans. Some people prefer flatter scans where others prefer darker shadows, feel free to let us know if you have this preference or you can let our team do their thing and see how it comes out.
  • Once scanned we will share the scans back to you via a shared google drive folder. This is where all your films will end up. Please do not change this folder as we need it to remain the same for your future scans. You'll get an email when the files are uploaded and ready for viewing!
  • We'll then cut your negatives and sleeve them (or leave uncut if you prefer.) From here you can pay $5 to have them shipped straight back to you or we can hold onto them until we have a stack and then we'll send them back to you at no charge. If you are collecting from in-store please give us a few days to cut the negs and have them ready. If you are wanting to collect any previous negatives we would advise emailing/calling ahead so we can get them all ready for you. 

You will get all your scans in one go and we scan all exposed frames, so if you don't get all frames back it may be because the images weren't exposed properly. You're more than welcome to email and ask if this is the case. 

Blank films happen to the best of us for a multitude of reasons (such as human error or equipment failure.) Should your film come out blank you will be given a store credit for the scanning portion of the job (Service cost minus Develop Only charge.) We will be in touch if this happens and offer to inspect your camera or technique.

Although the utmost care is taken when handling all films, occasionally things can go wrong. In the unlikely and unfortunate event of something going wrong, Splendid Photo is only liable for the replacement value of replacement of unexposed films, if we cannot replace with the identical films a similar equivalent will be supplied. This applies to all consumer and professionally shot films. By using Splendid Photo you agree to this. 

With the fine print out of the way here are some fun tips to get you into shooting:

  • HAVE FUN, photography should be a fun hobby, have fun with it. There are plenty of film stocks out there, try something new, don't listen to all the YouTube or instagram photographers or bloggers, try it for yourself. 
  • NZ light reacts differently to the rest of the world. We do not have much pollution that can offer diffused sunlight. Know that your Portra 400 may not look like the American or European photographer you follow on Instagram.
  • Use 'slower' film for outdoors (around 100ISO or 200ISO) and 'faster' film for indoors (400ISO and 3200ISO.)
  • Push and Pulling film can be a great way to make your film more or less sensitive. Remember if you rate your 200ISO film at 400ISO you are 'pushing' it one stop. Please make sure you tell us what you rated the film at so there is no confusion on pushing or pulling.
  • Take notes! If you want to experiment, taking notes can be a lifesaver if you stumble across a cool effect. Jotting down the shutter speed and aperture can help you recreate that effect.
  • Use your flash, if you have a flash and you're indoors use it! Especially if you are using a disposable camera.
  • Shoot plenty! This is kinda simple but the more you shoot the more you'll learn. 
  • Ask questions, we all shoot film, so if you're wanting to get into shooting film feel free to ask us as many questions as you like. If we don't know the answer we'll look it up with you!